The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
I will only use your shipping and billing address, and contact information
Yes. Everything in my shop comes pre-owned, all found at estate and yard sales. I am usually out Thursday-Saturday at the sales looking for old jewelry. Sometimes I find the jewelry still in the original box, but most of the time, the jewelry has been pre-loved.
No, I do not reserve items. However, I can offer a layaway for items over $100.
Yes, we offer a layaway plan for items over $100. Plans range from 60-90 days. All layaway plans are non refundable and returns are not accepted. Please contact us for an individual layaway plan.
VintageGemz ships to over 50 countries. However, orders may be charged additional customs fees and/or VAT upon arrival in your country. These fees are charged by your country and are collected before package is delivered. Orders returned to seller due to refusal to pay customs fee will be refunded minus shipping charges and a 20% restocking fee. Helpful information about VAT and Customs may be found here https://www.etsy.com/help/article/5023#Q1